SHIPPING METHODS & TIMINGS
Delivery in Europe is fulfilled by UPS.
Our delivery times:
Standard delivery: 2-4 working days (Mon-Fri)
Express delivery: 1-2 working days (Mon-Fri)
Regular delivery and returns are always free.
TRACKING YOUR ORDER
Once your parcel has been handed over to one of our logistics partners, you will receive your order’s tracking number along with the delivery confirmation via email. This will allow you to check the status of your delivery online using the courier’s tracking portal.
Please contact our Customer Service department at firstname.lastname@example.org. We can help you with any problem!
PARCEL RETURNED TO SENDER
Unfortunately, once your package has been returned to our studio, it cannot be re-sent to you, and you will be automatically refunded with 7 working days.